As we work with a greater portfolio of venues and hotels, the more we are surprised by what is considered as good customer service. For me, customer service and delivery…

In previous blogs, I have discussed the moral compass and how it has a role to play in event management. As Event Managers, I believe we have a moral obligation…

Venue and hotel commission is a frustrating topic and one that many agencies struggle with. Commission often forms an important revenue stream for an agency especially with venue find only…